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  1. Tin Can
  2. Getting Started

Getting Started

Set-Up + Activation

  • The app can't find my Tin Can.
  • How do I activate my Tin Can?
  • Do I need the Tin Can app?
  • I don't have a QR code for set-up or the QR code won't scan.
  • I'm stuck on the "Zoinks" screen.
  • I selected the wrong area code during set-up. Can I change my number?
See all 16 articles →

App + Account Basics

  • How do I update my account information?
  • Is there a way to add another primary user to the account?
  • How do I add contacts to the approved list?
  • Can I change my Caller ID name?
  • What happens when I click "Share my number"?
  • Can I manage multiple devices from the same app?
See all 10 articles →

Wi-Fi + Connectivity

  • Why do I hear an echo on calls?
  • How do I reconnect my Tin Can to Wi-Fi? (the Tinothy + ✱ reset)
  • My Wi-Fi uses 5G
  • My Tin Can won't connect to my Wi-Fi. What do I do?
  • Does Tin Can work with mesh routers?
  • Can I connect my Tin Can to a different Wi-Fi network?
See all 7 articles →
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